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Complaints

Current as at 4 August 2026.

If you’re not happy with the advice or service you’ve received from Summit Wealth, we want to hear about it.

  1. Tell us. Email or call . We’ll acknowledge your complaint within 2 working days.
  2. We investigate. Kyle looks into it personally and aims to respond within 10 working days.
  3. If it’s not resolved.You can take your complaint to Financial Services Complaints Limited (FSCL), our independent, free dispute resolution scheme, at any point you’re not satisfied — including if it’s still unresolved after 40 working days.
Financial Services Complaints Limited (FSCL)
0800 347 257
info@fscl.org.nz